OVER 10 YEARS IN BUSINESS
Carpet Cleaning in Southampton
Botley Carpet Cleaners is a professional family-owned business in Botley, Southampton, covering the Hampshire area. Our aim is simple: to exceed your expectations and offer a friendly and superior service.
Carpet cleaning services across Hampshire
We offer the following services. Contact us today for a quote.
Carpet Cleaning Service
Upholstery Cleaning
Rug Cleaning Service
8 Step Carpet Cleaning System
Specialist Rug Cleaning
End of Tenancy Property Cleaning
ABOUT US
A Family-Owned Business That Cares
There is no small print at Botley Carpet and Rug Cleaners. The minimum charge is low. There is no additional fee for deodoriser, nor is there a price per square metre or per hour. We do not UPSELL. There are no different levels of cleaning. Using our unique 8-Stage System, we can handle any job. Providing our clients with the highest-quality service is our top priority. If you’re happy, we’re unhappy.
FAQ
Frequently Asked Questions About Carpet Cleaning
We are experts in all things carpet cleaning, so naturally we get asked questions on the subject. Here are some of the most common questions we get asked. If you have any questions of your own, feel free to get in touch!
Are you insured?
Yes. All businesses are required, by law, to carry Public Liability Insurance. This means if you trip over a cable and break your leg, you’ll be covered. We go further: we’re covered for goods worked on. This is expensive and few cleaning companies have this. For us and our client’s peace of mind, we are also covered for damage to your possesions.
What guarantee do you offer?
It’s quite simple: we offer you a full 14-day guarantee, so if any stains bleed back through the carpet upon drying, or if you’re not happy with any other aspect, we’ll return free of charge and re-clean it for you. If you’re still not happy, we’ll give you a full refund. You have 14 days to ensure that you are happy with our service. Our customers are very important to us and making you happy makes us happy.
How long will my carpets take to dry?
Drying times depend on the carpet fibres and their construction, but on average most carpets are fully dry within 2 hours. This is thanks to the modern “state of the art” machines that we us. Our Jaguar 8.4 is as powerful as a diesel-motored machine and is the most advanced machine in the UK.
Is it true my carpets will get dirty quicker if they're cleaned?
That’s not really true. With the modern chemicals we use combined with a rinsing agent in the machine, there are no residues left over in the carpets to attract new dirt particles. Carpet cleaners that still use detergent-based cleaners can make your carpets dirty quicker due to all the detergent not being washed away, and in truth certain companies actually do this on purpose in order that you ask them back every six months.
How often should I clean my carpets?
This is obviously entirely up to you. An independent study by the National Carpet Cleaners Association showed that your house has a much healthier environment with a yearly clean – and much like your car with a yearly service, the carpet acts as your home’s air filter by capturing a lot of the airborne pollens, dust mites etc. It has been proved that in a home with young children, there is less chance of developing breathing issues like asthma when carpets are regularly cleaned compared.
Although if you have little ones like me, you’ll end up cleaning your carpets every four to six months!
Are your carpets chemicals really green?
Yes they really are. The chemicals we use have a powerful natural-molecular technology combined with advanced biotechnology techniques. The result of this new technology is an amazing range of environmentally friendly and biologically active cleaning solutions, which clean without compromising performance or safety. Derived from fully renewable sources. Even our website is run on zero-carbon energy!
Online Booking
“Chris did a full end of tenancy clean at my daughter’s flat. It was in a truly terrible state and I honestly thought carpets would have to be replaced. He did an amazing job! I am delighted with the end result and would definitely recommend his company.”