Professional Rug Cleaning

Full Immersion Rug Cleaning

We work on all kinds of rugs from your modern man-made materials, through to your beloved Turkish hand knotted wool or silk rug. Every rug will receive a full pre – inspection to identifiy any issues, existing damage, or risk of colour migration. The pre-inspection also identifies any required stain removal processess and a full report is given to our client before the rug cleaning proceeds.

Our detailed pre-inspection process will determine the best rug cleaning method for your treasured rug. We only use the best quality environmentally friendly and fully bio-degradable chemicals. Your rugs are back dusted and then washed from the face yarn through to the backing material to remove all contaminants, elimanate all odours, and remove 99% of stains. After the rugs are washed they pass through a centrifuge leaving them nearly dry. They are then hung in a fuly controlled drying room at the optimal temperature with dehumidifers and blower’s for quick drying, taking away all risks of warping, rippling or shrinkage.

Our detailed pre-inspection process will determine the best rug cleaning method for your treasured rug.  We only use the best quality environmentally friendly and fully bio-degradable chemicals.   Your rugs are back dusted and then washed from the face yarn through to the backing material to remove all contaminants, elimanate all odours, and remove 99% of stains.

After the rugs are washed they pass through a centrifuge leaving them nearly dry.  They are then hung in a fuly controlled drying room at the optimal temperature with dehumidifers and blower’s for quick drying, taking away all risks of warping, rippling or shrinkage.

Golden labrador puppy on a cream coloured rug.
Rug cleaning before and after comparison image.

Do you have a rug that needs to be cleaned by the professionals? Get in touch today – we look forward to hearing from you!

Is my rug even worth cleaning?

That is a personal decision depending on your own emotional attachment, if any, to the rug and the replacement value of the rug. Many people design their room decor around their rug and replacing could mean fully redecorating. Also many rugs are family heirlooms passed down from parents and grandparents in these instances people would normally like to maintain them as best they can so they can be passed further down the family line. We will be happy to give you a professional quotation for cleaning to help you make a more informed choice in the matter.

What guarantee do you offer?

It’s quite simple: we offer you a full 14-day guarantee, so if any stains bleed back through the carpet upon drying, or if you’re not happy with any other aspect, we’ll return free of charge and re-clean it for you. If you’re still not happy, we’ll give you a full refund. You have 14 days to ensure that you are happy with our service. Our customers are very important to us and making you happy makes us happy.

How long will my carpets take to dry?

Drying times depend on the carpet fibres and their construction, but on average most carpets are fully dry within 2 hours. This is thanks to the modern “state of the art” machines that we us. Our Jaguar 8.4 is as powerful as a diesel-motored machine and is the most advanced machine in the UK.

Is it true my carpets will get dirty quicker if they're cleaned?

That’s not really true. With the modern chemicals we use combined with a rinsing agent in the machine, there are no residues left over in the carpets to attract new dirt particles. Carpet cleaners that still use detergent-based cleaners can make your carpets dirty quicker due to all the detergent not being washed away, and in truth certain companies actually do this on purpose in order that you ask them back every six months. 

How often should I clean my carpets?

This is obviously entirely up to you. An independent study by the National Carpet Cleaners Association showed that your house has a much healthier environment with a yearly clean – and much like your car with a yearly service, the carpet acts as your home’s air filter by capturing a lot of the airborne pollens, dust mites etc. It has been proved that in a home with young children, there is less chance of developing breathing issues like asthma when carpets are regularly cleaned compared.
Although if you have little ones like me, you’ll end up cleaning your carpets every four to six months!

Are your carpets chemicals really green?

Yes they really are. The chemicals we use have a powerful natural-molecular technology combined with advanced biotechnology techniques. The result of this new technology is an amazing range of environmentally friendly and biologically active cleaning solutions, which clean without compromising performance or safety. Derived from fully renewable sources. Even our website is run on zero-carbon energy!

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Victoria Keeble profile picture
Victoria Keeble
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Carpets and two chairs carefully cleaned with excellent results. Friendly and efficient team!
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Natasha Barber profile picture
Natasha Barber
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Really quick responses to any questions even out of normal working hours. They did a great job with the carpets and they dried even quicker than we expected.
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Kerry Stevens profile picture
Kerry Stevens
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From my very first enquiry, Chris replied promptly and booked a date and time that worked perfectly for me. I originally arranged an upholstery clean but later added two bedroom carpets, as we discovered staining after moving into the property. Although the carpets had supposedly been cleaned by the previous tenants, they were left soaking wet. Chris was incredibly knowledgeable and explained that a further clean would be necessary. The amount of extra dirt he removed was honestly shocking — you can tell he has invested in the right equipment and knows exactly what he’s doing. Both the carpets and the sofa were dry within the hour, which was a huge relief. Unfortunately, one of the carpets had been ruined by the previous tenants due to damp and mould in the underlay. Chris returned to inspect it further, offered clear guidance, and followed up with a detailed email. His professionalism and care throughout the whole process were outstanding. I’m extremely happy with the service Chris provided and would highly recommend Botley Carpet Cleaners to anyone looking for a reliable, knowledgeable, and genuinely helpful specialist.
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Nicola Harayda profile picture
Nicola Harayda
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The service was excellent. Botley Carpet Cleaners were prompt and very efficient, I'm delighted with the work. Thank you!
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Jean Day profile picture
Jean Day
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Very pleased with the result on what was a difficult job as the stair carpet is communal so receives a lot of footfall. Would definitely recommend.
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Bob McClafferty profile picture
Bob McClafferty
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A highly knowledgeable and professional company that transformed our very stained carpet into 'like new'. Will definitely use again.
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Freya Filippa profile picture
Freya Filippa
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Would highly recommend! I have a very clean rug for a good price with excellent service. Thank you! Will be calling you for any future carpet cleaning needs I may have!
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Abby Hayden profile picture
Abby Hayden
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They did an amazing job, thank you! Would definitely use them again :)
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Jemma Hunt profile picture
Jemma Hunt
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Chris was a complete lifesaver! He managed to squeeze us in the day before my son moved into his new flat. The carpets desperately needed a clean and wasnt keen on my 2 yr old grandson rolling around on them! Thanks to Chris., the carpets were made fresh and clean and totally sanitary for a child to play on. Really pleased with how good they look. Thanks so much Chris. Would recommend.
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Hannah Crossley profile picture
Hannah Crossley
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Carpets look great now thank you, Botley Carpet Cleaners are warm and friendly and appointment was easy to book.
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